Service Standards in the Times of Crisis
Maryna Bereziuk
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Service Standards in the Times of Crisis Maryna Bereziuk
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Service Standards in the Times of Crisis Maryna Bereziuk

Izlasei
Pievienots
Full HD
20 minūtes
Maryna Bereziuk, Head of Digital-CRM at Nova Poshta, shares algorithms for working and adapting customer service standards in times of crisis. We will also answer the question of how to create comfortable conditions for employees to ensure stable productivity.